Question 1

What is included in integrated property management?

Accepted Answer

A deployed team of property managers, help desk executives and multi-skilled technicians operating under documented SOPs, plus preventive maintenance, vendor coordination, compliance tracking, financial reporting and governance support.

Question 2

Do you manage both residential and commercial properties?

Accepted Answer

Yes. We manage housing societies, townships, office buildings, retail spaces, mixed-use developments and industrial properties, with staffing and SOPs designed per asset class.

Question 3

How is performance measured?

Accepted Answer

Every engagement carries defined SLAs, monthly performance dashboards, inspection scores and resident or tenant feedback, reviewed with the client committee or owner.

Question 4

Do you handle maintenance billing and collections?

Accepted Answer

Yes. We manage billing cycles, receipts, arrears follow-up, payables and member or owner statements, with a clean audit trail for every transaction.

Question 5

Can you work with our existing auditor?

Accepted Answer

We coordinate directly with your appointed statutory auditor and prepare audit-ready books, schedules and supporting documentation.

Question 6

Can you assist with new society registration?

Accepted Answer

We assist with documentation, application filing and follow-up with the registering authority, including bye-law adoption and first general body formalities.

Question 7

Do you support deemed conveyance?

Accepted Answer

Yes. We guide societies through document collation, application preparation, hearings and title transfer follow-through.

Question 8

How do you handle emergency breakdowns?

Accepted Answer

A 24x7 escalation protocol covers fire, water, lift, electrical and security incidents, with defined response windows and post-incident reporting.

Question 9

Is preventive maintenance included?

Accepted Answer

Annual preventive maintenance schedules for lifts, pumps, DG sets, firefighting and electrical systems are part of standard scope.

Question 10

Do you provide legal representation?

Accepted Answer

We provide documentation, compliance and litigation guidance, and coordinate with empanelled legal professionals where representation is required.

Question 11

Who should attend the Property Management Academy?

Accepted Answer

Property managers, committee members, facility professionals, administrative staff and aspiring managers entering the profession.

Question 12

Is a certificate issued?

Accepted Answer

Yes. Participants who complete the curriculum and assessment receive a PropAdmin certification.

Question 13

Is the first consultation really free?

Accepted Answer

Yes — a 30-minute consultation to understand your Needs, Difficulties and Priorities (NDPs) is offered at no cost and with no obligation.

Questions committees and owners ask us most

Eight categories, plainly answered

Property Management

Accounting

Society Registration

Conveyance

Maintenance

Legal Support

Training

Consultation

Let's build better property management together