Continue learningProperty Management Foundation
The core programme covering operations, documentation, resident management and reporting for working property managers.
Course completion62%
- 8
- Chapters
- 32
- Lessons
- 24 hours
- Duration
Courses
A structured path from foundation to certification
Six programmes covering the full competency map of a professional property manager.
Continue learningCurriculum
Property Management Foundation
Chapter 1 — The Property Manager's Mandate
- Role, scope and accountability
- Stakeholder map
- Daily operating rhythm
- Case discussion
Chapter 2 — Operations & SOPs
- Writing an SOP
- Checklists and evidence
- Shift handover
- Audit walkthrough
Chapter 3 — Help Desk & Resident Experience
- Ticket lifecycle
- Escalation matrix
- Communication templates
- Service recovery
Chapter 4 — Maintenance & Assets
- Asset register
- Preventive schedules
- Breakdown response
- Vendor supervision
Chapter 5 — Accounting Fundamentals
- Billing and receipts
- Arrears management
- Budgeting basics
- Reading an audit report
Chapter 6 — Compliance & Legal
- Statutory calendar
- Registers and returns
- Notices and resolutions
- Records retention
Chapter 7 — Reporting & Governance
- Monthly MIS
- Committee presentations
- Performance metrics
- Governance reviews
Chapter 8 — Certification
- Revision
- Scenario assessment
- Final assessment
- Certificate issuance
Lead Instructor
22+ years in property operations, governance and compliance
Certificate issued on completion of the final assessment
Catalogue
All programmes
Foundation
Property Management Foundation
The core programme covering operations, documentation, resident management and reporting for working property managers.
8 chapters32 lessons24 hours
62% complete
Intermediate
Society Governance & Compliance
Bye-laws, meetings, statutory registers, returns and the governance calendar every committee depends on.
6 chapters24 lessons18 hours
35% complete
Intermediate
Society & Property Accounting
Billing cycles, arrears, payables, budgets, sinking fund and audit preparation.
7 chapters26 lessons20 hours
Not started
Foundation
Facility Management Essentials
Preventive maintenance, vendor SLAs, technical rounds and emergency protocols.
6 chapters21 lessons16 hours
Not started
Advanced
Leadership for Property Professionals
Team leadership, difficult conversations, committee communication and escalation handling.
5 chapters16 lessons12 hours
Not started
Advanced
Legal Awareness & Documentation
Agreements, notices, resolutions, conveyance basics and litigation awareness.
5 chapters18 lessons14 hours
Not started
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